Payment Support Officer

• Melbourne, Victoria | RACV Head Office
• Permanent Full Time | Hybrid Working
• Competitive Salary | Discounts on Selected RACV Products

Payment Support Officer

At RACV, we’re there for our members when it matters most. As a Payment Support Officer, you’ll play a critical role in supporting members through financial challenges, helping them find practical solutions while also protecting the organisation’s financial position.

This is a role that balances empathy with accountability, where every conversation makes a difference.

About the role

You’ll work directly with RACV members who need support managing their loan repayments — listening to their circumstances, exploring options, and helping them find a way forward. At the same time, you’ll proactively manage a portfolio of accounts to identify risks early and protect the organisation’s financial posit...

Ready to Apply?

Submit your application today and join our talented team at RACV.