Patient Technology Technician

Patient Technology Technician

Department: Patient Technology Support

Reports To: Patient Tech Manager / Patient Tech Team Lead

Location: Philippines (Remote)

About the Role

PEAKE Technology Partners is seeking a compassionate, service-driven Patient Technology Technician to serve as the primary point of contact for patients navigating their healthcare portal. In this role, you will deliver timely, high-quality support to patients experiencing issues with portal access, account registration, password resets, and patient information management within a structured, SLA-driven support environment.

Our patient population skews heavily elderly, and many callers require step-by-step guidance through technical processes. Success in this role demands patience, empathy, clear communication, and a genuine desire to help. You will handle inbound contacts across phone and email channels, manage tickets through ConnectWise, and e...

Ready to Apply?

Submit your application today and join our talented team at PEAKE Technology Partners, An Omega Systems Company.