Patient Svcs Representative (Magee Urology)

UPMC Department of Urology is growing, and we are looking for a full-time Patient Services Representative to join our team at Magee Urology. This is a Monday through Friday daylight position with the hours of 7:30am to 4pm or 8am to 4:30pm. This role will be responsible for patient check-in and check-out, insurance verification, copay collections, and more.

Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients...

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