Patient Svcs Representative (Children's Primary Care)

UPMC Department of Pediatrics is hiring a full-time Patient Services Representative to join their Primary Care team in Oakland. This is a Monday through Friday daylight position with the hours of 7:45am to 4:15pm. No evenings or weekends!

Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery depar...

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