Patient Solutions Representative II (Healthcare Customer Service | Call Center)

R1 RCM
📍 Detroit, MI, United States 💼 Full-time 🕒 Posted July 04, 2026

Job Description

If you have experience in **insurance customer service, medical claims, or healthcare call centers** , this is your opportunity to take the next step in your career. Join a team where your ability to **resolve billing and insurance questions** directly improves the patient experience while building deeper revenue cycle expertise.
At R1, we combine advanced technology with deep healthcare expertise to improve financial outcomes and patient experiences across leading health systems.
As a **Patient Solutions Representative II** , you will work in a **high-volume healthcare call center environment** , supporting patients with billing, insurance, and account-related questions.
**What** **You’ll** **Do**
+ Resolve questions related to **medical billing, insurance coverage, claims, EOBs, and account balances**
+ Deliver high-quality **customer service** through inbound and outbound calls in a high-volume environment
+ Support patients with **payment plans and financ...

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Job Details

  • Location Detroit, MI
  • Job Type Full-time
  • Category other-general
  • Posted Date July 04, 2026
  • Application Deadline July 09, 2026