Patient Services Support Coordinator

**Overview**

**Scope of Responsibilities:** Works under direct supervision and follow standard procedures to accomplish assigned tasks.

**Job Summary:** Perform various clerical and administrative support duties throughout Specialty Pharmacy **.**

**Responsibilities**

+ Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
+ Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
+ Responsible for organizing and mailing letters to patients.
+ Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
+ Responsible for providing support to Call Center Representatives who are not working physically in the facility
+ Assist call center operations with miscellaneous reporting tasks
+ Assist with the role of Patien...

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