Patient Services Specialist at FYidoctors

Enhance patient experiences as a full-time Patient Services Specialist at FYidoctors Elmsdale clinic. Deliver exceptional service across multiple channels while supporting clinic operations daily.
In this full-time role, you will thrive in a collaborative environment focused on delivering quality eye care. Engage directly with patients through check-ins, appointments, and eyewear management while performing pre-test duties. Your goal will be to create a positive patient experience tailored to individual needs.
Key Responsibilities:
• Greet and welcome patients upon arrival at the clinic
• Manage patient check-in and check-out processes efficiently
• Coordinate appointments and prepare prescription printouts
• Assist with eyewear pick-ups and minor repairs
• Ensure exceptional customer service and support clinic functions
Requirements:
• Previous retail experience is a significant asset
• Strong multi-tasking abilities in a fast-paced setting
• Proficien...

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