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Patient Services Representative - Physician Practice - Physical Medicine and Rehabilitation

Mercy Health
📍 Lorain, Ohio, United States 💼 Full time 🕒 Posted July 08, 2026
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Job Description

Job Summary

:

The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.

Essential Functions: 

  • Serves as the primary point of contact between patients and physician practices
  • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner 
  • Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary in...

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    Job Details

    • Location Lorain, Ohio
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date July 08, 2026
    • Application Deadline August 17, 2026