Patient Services Representative - Dermatology

Job Summary:Performs receptionist, registration, and clerical duties associated with delivering patient care with focus on excellent customer service.


Job Description:
Key Responsibilities:
+ Welcome patients and visitors, ensuring a positive and professional experience.
+ Manage patient scheduling, check-ins, and check-outs.
+ Accurately verify and update patient demographic, insurance, and billing information.
+ Collect co-pays, deductibles, and other payments as needed.
+ Answer phone calls, respond to inquiries, and direct messages appropriately.
+ Work collaboratively with clinical and administrative staff to maintain smooth operations.
+ Maintain patient confidentiality and comply with HIPAA and MaineGeneral policies.



Qualifications:
+ Customer service or healthcare office experience preferred.
+ Excellent communication and organizational skills.
+ Ability to adapt to changing schedules and work in a team-orie...

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