Patient Services Coordinator

Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic.

PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.  Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services.  Provide outreach by providing general services information to new patients.

Assist new patients with completing New Patients packet and Sliding Fee Discount program forms.

Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination.  Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner.  Coordinate/Assist p...

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