Patient Services Associate

Patient Services Associate

Apply Now

**Responsibilities***
BASIC FUNCTION AND RESPONSIBILITY
Provides basic customer service and clerical support to patients within either inpatient or outpatient settings and escalates more complex issues to more advanced positions, or leadership.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

+ Maintain accurate patient records and documentation, ensuring compliance with confidentiality and privacy regulations (HIPAA).
+ Accurately verify patient information, including demographic details, medical history, and insurance coverage.
+ Serve as the point of contact between patients, healthcare providers, and administrative staff.
+ Communicate appointment changes, test results, or instructions to patients clearly and promptly.
+ Assist healthcare providers with administrative tasks such as preparing patient files, documents, and arranging follow-up services.
+ May collect cash and credit card payments f...

Ready to Apply?

Submit your application today and join our talented team at University of Michigan.

Submit Application