Patient Services Advocate

Patient Services Representative – Dental
Location: (Insert Location) | Full-Time
We are seeking a highly organized and customer-focused Patient Services Representative to support our dental operations team. In this role, you will play a critical part in ensuring a smooth patient experience by managing scheduling, registration, and insurance-related processes while serving as a key liaison between patients and dental providers.
Key Responsibilities

+ Complete patient registration by collecting and verifying demographic and insurance information

+ Determine appropriate fees and collect patient payments accurately

+ Schedule and confirm patient appointments and manage incoming referrals

+ Verify dental codes and insurance coverage to ensure accurate billing

+ Serve as a liaison between dental students/providers and patients, ensuring clear communication and coordination

+ Provide appointment reminders and follow-up communicat...

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