Patient Service Representative - Telehealth

Helping patients who require assistance while using the kiosk.

Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Physician or Extender;

Respectfully handling Physician and Nurse requests in a timely manner;

Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness;

Verifying all patient demographic, health, pharmacy, and insurance information;

Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed;

Thoroughly answering questions the patient may have concerning his or her bill and insurance coverage.;

Referring billing questions to the appropriate parties as needed;

C...