Job Description
Are you someone who thrives in a fast-paced environment and enjoys helping others? We’re looking for a Patient Services Representative who brings compassion, strong communication skills, and a commitment to excellent service in every interaction.
Job Duties
+ Answering a high volume of inbound calls (60–80 calls per day) from patients, vendors, insurance companies, and medical facilities
+ Delivering exceptional customer service by warmly greeting callers, actively listening, assisting with inquiries, and closing each interaction professionally
+ Scheduling, rescheduling, and canceling patient appointments via phone, SMS, and patient portal messages
+ Screening and routing calls appropriately to ensure patients are directed to the right departments
+ Accurately registering patients and managing appointment scheduling and follow-ups in the EMR system
+ Taking clear, detailed messages and documenting them using internal communicati...
Job Duties
+ Answering a high volume of inbound calls (60–80 calls per day) from patients, vendors, insurance companies, and medical facilities
+ Delivering exceptional customer service by warmly greeting callers, actively listening, assisting with inquiries, and closing each interaction professionally
+ Scheduling, rescheduling, and canceling patient appointments via phone, SMS, and patient portal messages
+ Screening and routing calls appropriately to ensure patients are directed to the right departments
+ Accurately registering patients and managing appointment scheduling and follow-ups in the EMR system
+ Taking clear, detailed messages and documenting them using internal communicati...
Ready to Apply?
Submit your application today and join our talented team at TEKsystems.
Submit ApplicationJob Details
- Location San Diego, CA
- Job Type Full-time
- Category other-general
- Posted Date June 22, 2026
- Application Deadline June 27, 2026