Patient Service Associate, Emergency Medicine

• To provide administrative support and deliver friendly and excellent customer service to patients and visitors, to achieve excellence in patient care and satisfaction.
• To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care.
• Adhere to policies and procedures of hospital services.

• Register patients presenting at Emergency Medicine Department.
• Collect payment for A&E facility fee and deposit for inpatient admissions.
• Provide Financial Counseling to patients and relatives for inpatient admissions.
• Handle general and phone enquiries.
• Attend to patient and visitors needs.
• Ensure overall decor and cleanliness at the counters and waiting areas.
• Ensure equipment are functional and relevant reading materials are u...

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