Job Description
Find your calling at Mercy!
The Patient Relations Specialist acts as an administrative liaison to patients, family members, physicians, coworkers, and departments, assisting patients in understanding hospital services and resolving their concerns. It includes receiving and investigating patient complaints to ensure timely and positive resolutions, while promoting patient rights and services in line with regulatory standards and Mercy's mission.Position Details:
Minimum Qualifications:
Experience: Prior experience in customer service/patient relations.
Preferred Qualifications:
Education: Degree in healthcare-related field.
Other Skills, Knowledge, Abilities:
• Understands hospital services, patient care, and regulatory standards.
• Able to demonstrate strong communication skills to interact with patients, families, and hospital staff.
• Possesses analytical skills to identify trends and make recom...
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Submit your application today and join our talented team at Mercy.
Submit ApplicationJob Details
- Location Joplin, Missouri
- Job Type FULL_TIME
- Category Information and Record Clerks
- Posted Date June 19, 2026
- Application Deadline July 29, 2026