Patient Navigator

Job Summary:


The Patient Navigator utilizes a high level of knowledge of the disease process in the coordination of critical medical information for the specialty department. The coordinator will work directly with physicians, nurse practitioners, and nursing staff and will effectively communicate medical issues with physicians and nurses. The coordinator will coordinate care with referring providers inside and outside of the Kaiser Permanente which includes hospital systems, radiology, imaging studies, surgical procedures, and external physicians. In conjunction with the specific specialty guidelines, the coordinator will review data received prior to visit and utilize judgment in the appropriate and timely scheduling of appointments that are in line with the treatment. The coordinator will demonstrate the ability to be self-directed and act independently to manage multiple scheduling tasks at once and intervene as appropriate to resolve issues.

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