Patient Liaison - Customer Excellence

Pharmacierge
📍 London, England, United Kingdom 💼 fulltime 🕒 Posted July 01, 2026

Job Description

Overview
Pharmacierge is a leading provider of private pharmacy services, dedicated to delivering excellence in patient care and clinician support. We are looking for a Patient Liaison to join our Customer Excellence team in London.

The Role
As a Patient Liaison, you will be the primary point of contact for patients and private clinicians, ensuring a seamless and professional experience from prescription receipt to delivery. You will handle enquiries, coordinate with the pharmacy team, and resolve any issues with a focus on high-quality service.

Key Responsibilities
  • Managing incoming communications from clinicians and patients via phone and email.
  • Processing prescriptions accurately and ensuring timely dispatch and delivery coordination.
  • Providing clear information regarding medication availability, pricing, and delivery timelines.
  • Collaborating closely with the internal pharmacy and logistics teams to maintain ser...

Ready to Apply?

Submit your application today and join our talented team at Pharmacierge.

Submit Application

Job Details

  • Location London, England
  • Job Type fulltime
  • Category Information and Record Clerks
  • Posted Date July 01, 2026
  • Application Deadline August 10, 2026