Patient & Family Concierge- Women's Hospital

Join our team in a versatile role supporting the entire Women's Hospital. This position offers hours scheduled across weekdays between 5:00 a.m. and 9:00 p.m. and weekends between 9:00 a.m. and 9:00 p.m. We are seeking a candidate with excellent communication and customer service skills, basic computer proficiency, and the ability to work both independently and as part of a team. Flexibility, professionalism, and a commitment to providing an exceptional patient and visitor experience are essential. This role also supports the Women's Hospital visitor management system.

Position Summary
The Patient & Family Concierge provides compassionate service and support to patients, families, and visitors throughout their hospital experience. This role supports multiple areas across the Women's Hospital to ensure a positive, safe, and efficient experience for patients, visitors, and staff.

Key Responsibilities

+ Welcome patients and visitors, provide directions, escor...

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