Patient Care Coordinator

Job Title: Patient Care Coordinator
Job Description
The Patient Care Coordinator provides both patient care and front office support in a hospital setting, ensuring every patient and visitor receives courteous, timely, and professional service. This role combines direct interaction with patients, coordination of front desk activities, and support of financial and administrative processes, all while adhering to HIPAA guidelines and established office policies. The position offers opportunities for growth within a large hospital system and does not require weekend work.
Responsibilities

+ Receive and direct all communication courteously and consistently, following HIPAA guidelines and office policies at all times.

+ Answer phone calls quickly, route them appropriately, and ensure messages reach the correct team members in a timely manner.

+ Greet patients and visitors promptly in a courteous, friendly, and helpful manner, using direct eye contact and a...

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