Patient Care Advisor

An opportunity has arisen for a Band 3 Patient Care Advisor 37.5 hours per week (Monday to Friday) within the Patient Access Centre based at The Walton Neurology Centre.

The post holder will be responsible for providing a high-quality administrative service booking appointments, registering referrals, recording clinical outcomes and handling patients via phone ; please see job description for full details.

The successful candidate will need to have excellent communication skills including outstanding telephone manner and organisational skills and work well under pressured environment. They should poses excellent IT/Data input skills, be competent with keyboard skills and demonstrate an understanding of confidentiality.

Main duties of the job

• To provide an excellent customer service to patients, relatives, carers, colleagues and external organisations
• To work as a member of a flexible team, enabling and supporting patients through ...

Ready to Apply?

Submit your application today and join our talented team at The Walton Centre NHS Foundation Trust.