Patient Ambassador - Evangelical Community Hospital - Per Diem (as needed)

Per diem (as needed)
Days, evenings, weekends and holidays

**General Summary**

Provides premier customer service greeting and screening of guests, gives appropriate information, way finding or assistance according to the WellSpan Health System policies and procedures.

**Duties and Responsibilities**

**Essential Functions:**

+ Proactively approaches & greets all guests to provide an exemplary first impression that fosters an inclusive and welcoming environment.
+ Ascertains guest's needs. Takes appropriate screening action or provides appropriate information, direction, transporting and escorting as requested and according to established policies and procedures.
+ Listens carefully and is sensitive to the needs and wishes of all guests. Treats all guests with dignity and respect.
+ Enters and/or retrieves data from established computer systems using knowledge of various computer software applications. (Epic)
+ Answers telephone...

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