Patient Accounts Specialist

Review, monitor, and maintain patient accounts to ensure accuracy of billing, payments, adjustments, and balances.
F ollow up on outstanding patient balances and coordinate account resolution in a professional and timely manner.
Verify patient billing information, insurance details, account notes, and payment records for completeness and accuracy.
Communicate with patients, insurance representatives, and internal teams regarding account inquiries, billing concerns, payment status, and documentation requirements.
Post payments, adjustments, and account updates in billing systems while maintaining proper records and confidentiality.
Identify billing discrepancies, denied claims, underpayments, or account errors and escalate unresolved issues to the appropriate team member.
Maintain updated patient account files and ensure all account activity is documented clearly and accurately.
Support revenue cycle management processes, including collections, account reconc...

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