Patient Access Representative

Job Summary

Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable. Will work on the Kiosks requiring standing all day Must be flexible and willing to support other areas as needed, particularly in the event of call-offs.
Job Duties


+ Responsible for checking patients in for appointments and accurately verifying demographics.

+ Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary.

+ Reads and interprets insurance responses.

+ Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.

+ Ensures patient receives necessary disclosure and pri...

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