Patient Access Associate | 36 hours per week | Patient Access - Fort Madison

Minimum Hiring Wage:
From $18.89 per hour

Job Details:
Location: Emergency Department

Scheduled hours: 6:00pm - 6:00am (3 nights a week)

Weekends/Holidays: Every 3rd weekend requirement and 2 holidays a year


Job Description:


A Brief Overview The Patient Access Associate serves as the first point of contact for patients, families, and visitors, ensuring a welcoming and efficient experience. Responsibilities include handling patient registration, scheduling appointments, coordinating with clinical teams, verifying patient demographics and insurance information, collecting payments, compliance with all state and federal regulations, obtaining signatures for required consents, and managing patient data with accuracy and confidentiality. The associate is responsible for providing exceptional customer service, effectively communicating with clinical staff, and addressing patient inquiries or concerns. This role requires proficie...

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