Passenger Operations Coordinator

DFDS
📍 Les St Germain, Jersey, United Kingdom 💼 Full-time 🕒 Posted July 08, 2026

Job Description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Passenger Operations Coordinator.

Be part of the movement - and play your part.   

About the role  

In this role, you’ll play a key part in delivering excellent customer service while supporting smooth check-in, ticketing, and vessel operations. You’ll work with different systems, communicate with both customers and authorities, and assist with passenger loading and disembarkation.

This position is based on a variable shift pattern of 8 hours, working any 5 days out of 7.

You will be responsible for

Using Seabook and Phoenix systems to manage passenger check-ins.

Sharing service updates with customers as directed by the Duty Manager or Supervisor.

Checking hazardous mat...

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Submit your application today and join our talented team at DFDS.

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Job Details

  • Location Les St Germain, Jersey
  • Job Type Full-time
  • Category other-general
  • Posted Date July 08, 2026
  • Application Deadline August 17, 2026