Parts Advisor

NAPA Auto Parts Commercial is the CV division of Alliance Automotive Group, comprising over 30 branches who provide commercial vehicle parts, tools & equipment, to all segments of the automotive industry. These include independent repair centres, national retailers, fast-fit chains, fleet operators, leasing companies, fleet maintenance companies, and emergency service fleets.We are currently looking for a Parts Advisor to join our team.As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.Responsibilities will include but not limited to:Taking orders over the telephone, upselling to increase invoice value.Outbound calling to raise customer awareness and achieve higher sales.Building long-term rapport with local customersActively promote offers, discounts and customer competitionsLimiting credits and returns by ordering and sending the right parts, first time.To be successful in thi...

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