Partner Solutions Architect, CX & Business Applications, AWS Partner Field EMEA

Description
Are you passionate about enabling partners to build differentiated solutions that transform customer experience and workforce productivity? As a Partner Solutions Architect focused on Amazon Connect and Amazon Quick, you will work with AWS Consulting and Technology Partners to help them develop, architect, and bring to market solutions built on these services. You will provide technical guidance, develop enablement content, and support go-to-market motions that drive partner-originated business and deliver value to end customers across EMEA.

Key job responsibilities
Experience with Amazon Connect or similar Contact Center as a Service (CCaaS) solutions

Hands-on experience with conversational AI, natural language processing, or chatbot development

Knowledge of AI/ML services and how they apply to productivity automation and customer experience use cases

Experience enabling or developing partner ecosystems (system integrators, ISVs, c...

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