Part-Time IT Support Engineer in London

Join Getronics as an IT Support Engineer and contribute to dynamic technology solutions in London. This role focuses on delivering exceptional desktop support for internal clients on-site.
Engage in comprehensive training and elevate your skills in a flexible part-time position. The role entails troubleshooting desktop systems, ensuring smooth operations for all users, and being a vital link between IT and customer satisfaction. Explore opportunities for growth as you work within a supportive environment.
Key Responsibilities:
• Troubleshoot Windows 7 & 10 desktop issues
• Communicate timely feedback on outstanding tickets
• Collaborate with teams on customer escalations
• Facilitate Smart hands support tasks
• Prioritize and manage support workload effectively
Requirements:
• Proven desktop support experience in customer service
• Hands-on experience with Lenovo and HP equipment
• Knowledge of ITIL best practices
• Effective communication and custom...

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