Parent Support Officer

UCSI Schools Group
📍 kuala lumpur, kuala lumpur, Malaysia 💼 Full-time 🕒 Posted June 30, 2026

Job Description

Requirements

  • Able to work independently with minimal supervision, including planning parent engagement events on a term basis, managing parent ambassadors, analysing complaints and withdrawal cases, and providing recommendations to improve parent satisfaction and retention.
  • Strong communication skills, with the ability to engage effectively with both internal teams and external stakeholders (e.g. parents).
  • Good understanding of school systems, with strong problem-solving skills and the ability to handle issues calmly while providing practical solutions.
  • Mature, professional, and able to manage sensitive situations with discretion.

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Job Details

  • Location kuala lumpur, kuala lumpur
  • Job Type Full-time
  • Category Human Resources
  • Posted Date June 30, 2026
  • Application Deadline August 09, 2026