Pan India Service Head (Mumbai Based)

N Human Resources & Management Systems
📍 Thane, Maharashtra, India 💼 Full-time 🕒 Posted June 26, 2026

Job Description

Job Description
Key Responsibilities

1. Service Operations Management
• Lead end-to-end after-sales service operations across India.
• Ensure timely resolution of customer complaints and breakdown calls.
• Drive adherence to service SLAs and TAT commitments.

2. Preventive Maintenance Program
• Design and implement preventive maintenance programs.
• Ensure compliance with preventive maintenance schedules.
• Improve equipment uptime and reliability.

3. Breakdown Service Management
• Ensure rapid deployment of service engineers.
• Analyze root causes of failures and implement CAPA.

4. Service Network Development
• Build and manage a robust service partner network across India.
• Conduct...

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Job Details

  • Location Thane, Maharashtra
  • Job Type Full-time
  • Category Top Executives
  • Posted Date June 26, 2026
  • Application Deadline August 05, 2026