Outlet Manager / Assistant Manager

• Oversee daily FOH and BOH operations, ensuring smooth service during both dining and nightlife hours.
• Manage opening and closing procedures, ensuring adherence to SOPs.
• Ensure optimal manpower deployment across shifts (service crew, bar, kitchen, security, hosts).
• Maintain service quality standards and ensure consistent guest experience.

• Lead, supervise, and mentor outlet staff including supervisors and team leads.
• Manage staff scheduling, attendance, and performance.
• Conduct training and onboarding for new hires (service standards, SOPs, compliance).
• Handle staff disciplinary matters, grievances, and performance reviews.

• Ensure high standards of customer service across dining and nightlife operations.
• Manage guest feedback, complaints, and servic...

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Submit your application today and join our talented team at BNG HOSPITALITY PTE. LTD..