Outage Quality Specialist

Job Description
The Outage Quality Specialist is responsible for ensuring outage events and results are reported accurately. The outage records and processes are subject to review by Internal Auditing and are submitted for regulatory filings. Outage Quality Specialists provide expertise on all aspects of electric outage reporting performed by distribution control centers (DCC) to meet all internal and external regulatory reporting requirements, including on-going audit and review of outage records, identification of corrective actions for process improvement, developing and/or updating standards, procedures and guidelines, training and coaching outage reporting processes, participating in system-wide enhancement initiatives, and partnering with other departments to provide technical expertise in outage reporting.

Job Responsibilities:
• Develops and/or updates department documentation including electric outage reporting standards, utility procedures, guidelines, and 5MM’...

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