Ottawa Senior Manager for Service Delivery

PQA Testing
📍 montreal, qc, Canada 💼 Full-time 🕒 Posted July 04, 2026

Job Description

Take the lead in service delivery at PLATO's Ottawa office as a Senior Manager. Foster inclusive teams and drive excellence in client engagements and software testing.

As a leader, you will focus on building strong delivery teams while managing client relationships through effective communication. Your role will support employee engagement initiatives and streamline project delivery for enhanced overall satisfaction.

Key Responsibilities:
• Build and mentor diverse software delivery teams
• Oversee client projects in Ottawa region
• Drive employee engagement initiatives effectively
• Manage project issues and risks proactively
• Represent PLATO at industry networking events

Requirements:
• 10+ years in IT with a focus on software testing
• 5+ years managing project teams
• Proven track record in consulting and delivery
• Strong communication and relationship-building expertise
• Actively ...

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Job Details

  • Location montreal, qc
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date July 04, 2026
  • Application Deadline August 13, 2026