Order/Customer Service Representative

We are seeking an Order Entry/Customer Service representative for a recognized, desirable employer in Little Ferry, NJ!
Description

+ Answer all incoming phone calls in an expeditious manner

+ Answer a daily average quota of customer phone calls; minimize abandoned phone calls

+ Provide a pleasant and friendly atmosphere for customers to conduct business

+ Effectively answer customer administrative questions or forward to proper Dassault Falcon Jet (DFJ) personnel in a manner that satisfies customer request

+ Coordinate interdepartmental correspondence relating to timely delivery of spares

+ Record customer request for quote, convert to sales order when required

+ Research IPCs to problem solve in AOG situations

+ Responsible for follow-up to customers on shipping information

+ Manage client base with Siebel updating customer transactions/issues into the Siebel database

+ Report processing as r...

Ready to Apply?

Submit your application today and join our talented team at Aston Carter.

Submit Application