Order Management Specialist

Cognex

📍 Guadalajara, Jalisco, Mexico 💼 Full time 🕒 Posted June 19, 2026

Apply Now Similar Jobs

Job Description

Job Description
Essential Functions:
Process email Purchase Orders from end users through Salesforce and SAP
Retrieve orders from partner portal and process into SAP
Verify pricing against customer contract or approved discount matrix
Verify availability of product
Coordinate with Purchasing to determine lead times when supply is not available
Exercise discretion to prioritize product allocations when supply is not available
Provide inside sales support, including interface with Customer Master Data, Credit, Purchasing, Logistics, and Sales
Process customer returns and credit note requests in a timely manner
Answer customer inquiries regarding order status, product availability, pricing, lead times and tracking numbers
Troubleshoot customer issues, responding in timely manner
Consistently review backlog to ensure compliance with company booking policy, including r...
            

Ready to Apply?

Submit your application today and join our talented team at Cognex.

Submit Application

Job Details

Location Guadalajara, Jalisco
Job Type Full time
Category Business Operations Specialists
Posted Date June 19, 2026
Application Deadline July 29, 2026