OR103938 – Directorate Support Manager

Main Purpose of the job

Provide modern, customer‑focused, efficient and effective administrative and clerical support to directorates, including project support where required, through line management of a team of Directorate Support Officers.

Deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within directorates.

This role will lead the operational delivery of the council’s directorate support function for Freedom of Information, Environmental Information and related information rights requests within the service area. The post holder will manage day‑to‑day caseload performance, supervise staff, provide expert advice on request handling, exemptions, redaction and internal reviews, and ensure responses are accurate, lawful and issued within statutory timescales. It will promote high standards of information governance, continuous improvement and accountability ac...

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