Operations & Training Lead

Brand Summary

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity to lead, develop people, and drive meaningful impact in a positive, people-focused environment. At Chick-fil-A Bridgewater Towne Center, we are committed to Serving Excellence With Care through our S.E.R.V.E model. This role plays a critical part in shaping culture, driving performance, and leading the restaurant to operational and financial success while making a lasting impact in the community.

Job Description

At Chick-fil-A, the Operations Lead is responsible for leading the entire restaurant operation. This role owns day-to-day execution, long-term strategy, and overall business performance across Front of House, Back of House, and drive-thru. The Operations Lead partners directly with the Owner/Operator to develop leaders, drive sales growth, ensure operational excellence, and build a h...

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