Operations Technician II

Job Title: Operations Technician II
Duration: Months on W
Location: Remote

Job Description:
Monitors and maintains, management networks. Opens trouble tickets and works the repair of management network element connectivity with field operations, and other work groups. Lead in driving equipment and facility repair. Knowledge of Ethernet routers / switches. Able to follow MOPs, anticipate problems, and take corrective action proactively. Understands and researches technical issues through vendor documentation. Understands telecom, network topology and repair procedures. Works with minimal supervision in NOC environment. Communicates effectively with peers, other NOC centers, off-net providers, and internal customer with effective oral, written and presentation skills, including proficiency in the Microsoft Office program suite.

As an Operations Technician, your duties and responsibilities will include:
• Maintain exce...

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