Operations Team Member I

To play a crucial role in ensuring the smooth execution of courier import operations. With a focus on compliance, customer service, and shipment tracking, this role supports the efficiency and reliability of our express services based in Poyle (Slough).

Job Description

As an Operations Team Member within our Express Operations division, your responsibilities will encompass several key operational tasks that contribute to our service excellence:

• Manage and ensure compliance with all clearance procedures for courier imports, adhering to regulatory and company standards to facilitate timely shipment processing.
• Serve as a primary point of contact for customers by responding promptly to inquiries, handling calls professionally, and resolving any servicing issues with care and accuracy.
• Maintain detailed tracking and tracing of inbound shipments, providing updates, and proactively addressing any delays or discrepancies to guarantee transpa...

Ready to Apply?

Submit your application today and join our talented team at Aramex.