Operations Team Member

Data Entry (Rates Management)

• Prepare files and documents for data entry and review them for deficiencies.
• Obtain by requesting further data for incomplete documents and files.
• Enter data from source files and documents into cargo wise.
• Monitor Inbox and prepare Spot quotes for agents, and partners.
• Enter rates, ensuring validity and accuracy for and from agents and carriers.
• Respond to queries via email or call observing good email etiquette and excellent customer service.
• Maintain data entry requirements in accuracy within the required speed by following standard operating procedures (SOPs).
• Resolve discrepancies by using agreed standard procedures.
• Check completed work for accuracy.
• Suggest and recommend solutions for problems encountered on shifts.
• Escalate any issues to immediate superior for resolution if needs be.
• Follow instructions of immediate he...

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