Operations Team Lead with Circle of Care (Toronto)

Lead an energetic team at Circle of Care as a full-time Operations Team Lead. Focus on exceptional customer service and innovative thinking while overseeing daily operations and team performance. This full-time, permanent position requires leadership skills to manage workflows and productivity while ensuring quality service outputs. You will be responsible for training new team members, resolving customer queries, and collaborating across departments.

Your role is essential in driving team culture and maintaining high service standards, ensuring operational excellence and client satisfaction.

Key Responsibilities

• Manage PSW workloads and schedules effectively
• Oversee training and onboarding of new hires
• Respond to PSW inquiries and coordinate support
• Participate in quality improvement initiatives and projects
• Ensure safety compliance and risk management practices

Requirements

• Post-secondar...

Ready to Apply?

Submit your application today and join our talented team at Circle-of-Care,-Sinai-Healt.