Operations Team Lead - KPI & Coaching Expert

Minacs
📍 distrito federal, distrito federal, Mexico 💼 Full-time 🕒 Posted June 03, 2026

Job Description

Minacs is seeking a Call Center Supervisor in Mexico City to oversee daily operations of call center associates. You will be responsible for coaching employees, monitoring performance, and ensuring customer service meets quality standards. The ideal candidate has an Associate's degree and 2-4 years of relevant experience. Strong communication and leadership skills are crucial. This role emphasizes team development and performance management, aligning with organizational objectives.
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Job Details

  • Location distrito federal, distrito federal
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026