Operations Team Lead: Coach, Drive Performance & SLAs

Cognizant
📍 pajo, cebu, Philippines 💼 Full-time 🕒 Posted June 19, 2026

Job Description

Cognizant in Cebu, Philippines is looking for a Team Supervisor to support and coach team performance, ensuring tasks meet internal and external SLAs. Responsibilities include monitoring staff performance, identifying training needs, and handling complex inquiries.

The candidate should have a Bachelor’s degree and at least one year of supervisory experience in a customer service or healthcare BPO environment. Join us and make a significant impact!

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Job Details

  • Location pajo, cebu
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 19, 2026
  • Application Deadline July 29, 2026