Operations Support

Support the Operations Manager in the effective day-to-day running of diagnostic healthcare services, ensuring high standards of service delivery and patient satisfaction. Maintain operational and compliance records, including mandatory training, equipment servicing, quality assurance testing, and daily compliance checks. Assist with workforce administration, including rota management, annual leave planning, onboarding, appraisals, return-to-work processes, and other HR activities. Monitor service performance data, prepare reports, and support KPI tracking, payroll summaries, and operational reporting requirements. Manage and update service information, including prison activity data, while providing accurate operational insights and recommendations. Support the investigation and resolution of incidents, complaints, patient feedback, and service issues to drive continuous improvement. Assist with stock, equipment, and purchasing activities, ensuring services operate within agreed...

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