Operations Support Agent (HAN)

Service Assurance; Customer Service; Admin & Support; Operations Support; Reporting

Education: Secondary education or equivalent
Experience: Two (2) years of relevant work experience

• For Associate level, no prior experience is required

Knowledge, Skills and Abilities

• Working knowledge of Microsoft Office & PC

• Strong interpersonal and problem-solving skills

• Proven expertise in planning & organizing, with a strong accuracy & attention to detail

• Safely manages and internally moves all consignments within our depot

• Labels and sorts consignments to the correct delivery area with high accuracy

• Works harmoniously and effectively as a team to ensure efficient turnaround time

• Ensures the completion of administrative and/or operational tasks for front-line operations, including data entry, ramp activities and dispatch activities

• Performs other duties as assigned

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