Operations Specialist - Time Critical

We're Hiring: Operations Specialist – Time Critical (Remote, Philippines)

PARCEL PILOTS is a global On-Board Courier (OBC) and time-critical logistics provider based in Frankfurt am Main, Germany. We ensure the world's most urgent shipments take off – fast, reliable, and with full transparency.

We're looking for a hands-on Operations Specialist (m/f/d) to join our growing remote team and coordinate time-critical shipments around the globe.

Your role

• Manage OBC and time-critical transport requests from quotation to delivery
• Communicate directly with couriers, clients, and airline partners
• Monitor ongoing shipments and proactively solve issues in real time
• Work on a shift-based schedule to support our 24/7 global operations
• Support in optimizing workflows and expanding our courier network

✅ What we're looking for