Operations & Process Manager

A well-established business is seeking an experienced Operations & Process Manager to support the Directors in overseeing day-to-day business operations, driving accountability across departments and ensuring operational processes run efficiently.

The successful candidate will work closely with departmental supervisors and management to monitor performance, improve workflows, implement processes and ensure departmental KPIs are achieved.

Key Responsibilities:

Departmental Oversight

• Support and guide department supervisors across Sales, Administration, Stock Control, Order Processing, Dispatch and Customer Service
• Monitor departmental performance and KPI achievement
• Drive accountability and ensure operational objectives are met
• Facilitate communication and collaboration between departments

Process & Systems Management

• Review and improve operational workflows
•...

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