Operations Officer I

The Toronto-Dominion Bank (Canada)
📍 Mississauga, Ontario, Canada 💼 Full time 🕒 Posted March 23, 2026

Job Description

Description

:

Customer:

  • Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
  • Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
  • Identify opportunities to improve service delivery
  • Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
  • Interact with partners by responding to requests in an effective and timely manner
  • Use effective relationship skills when communicating with partners/colleagues/customers
  • Shareholder:

  • Complete assigned workload to meet SLA requirements for service and productivity
  • Understand and apply operating policie...
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    Job Details

    • Location Mississauga, Ontario
    • Job Type Full time
    • Category Business Operations Specialists
    • Posted Date March 23, 2026
    • Application Deadline May 02, 2026