Operations Manager

Responsible for the direction and control of the company’s daily operations for the branch

Primary Duties and Responsibilities    
•    Responsible for managing Operation Supervisors, Coordinators and Dispatchers in all aspects of operations
•    Responsible for communication with clients during assignments, preparation and distribution of updates and preparation, review and issuance of final reports
•    Principal contact for the company’s customers
•    Takes the lead in investigating customer complaints and non-conformances
•    Responsible for ensuring that company policy is followed by all direct reports
•    Expected to represent the company at industry functions, engage in marketing activities with existing and potential customers
•    Work closely with Administrative staff or Branch Manager in ensuring ...

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